"Digital Fuel's IT Financial Management proved itself valuable to our business within a couple of weeks!"
Customer Support from Digital Fuel
Our passion for customer success is clearly demonstrated in the world-class support delivered to our customers around the world including:
- 24 x 7 access to support via toll-free contact center and internet
- Online case management system delivers full transparency
- Well-stocked knowledge library with regular contributions of knowledge articles by our own support staff as well as our community of users
Our levels of customer support services are tailored to meet the special requirements of each of our customers. While each service level differs in terms of service hours, management involvement, and response times, all service levels offers the same high level of technical expertise, effectiveness, and professionalism that are the hallmarks of Digital Fuel Customer Support. Learn more.
Contacting Customer Support
Digital Fuel customers may contact Customer Support by telephone or email, or browse our Customer Support Center knowledge base.
Online Support Center
Digital Fuel's online support center allows customers to search our knowledge base for solutions to common questions and issues. In addition, Digital Fuel's customers can open new support cases or add comments to existing cases. Customers can access the Customer Support Center at anytime, from anywhere, by clicking here.
Customer Hotline/Email
Customers requiring technical support can contact our expert support team through our hotline or by email.
Phone: 1-877-486-9273
Email: ITBM-Support@vmware.com
Next Steps
Contact VMware ITBM Sales
North America:
1 (877) 524 2555
Europe:
+44 (0) 800 756 9970
