"Digital Fuel's IT Financial Management proved itself valuable to our business within a couple of weeks!"
The cost allocation, service level, and mapping and association engines are the heart of Digital Fuel's IT Financial Management platform. Automating the allocation of shared costs to different IT services and organizations by different cost types, calculating any service level or business rule by IT capability, geography, and organization, as well as automatically mapping expense data, usage data, quality data, and asset data from multiple sources to the different cost and quality models are all essential for enabling state of the art IT Costing, IT Budgeting, IT Showback & Chargeback, IT Cost Optimization, IT SLA & KPIs, and IT Vendor Management. Our patented engines are based on dynamic data stream algorithms that deliver fast, scalable, and accurate IT financial management.
The sophisticated cost allocation engine performs allocation of shared IT costs to the relevant IT capabilities, organizations, geographies, and more based on cost allocation template rules as well as custom built rules that are easily defined by users. The engine also allows you to manage all of your allocation rules, automatically identifying errors in allocations such is over allocation, under allocation, and duplicate allocations.
The service-level engine gives you the flexibility to calculate Digital Fuel's best-practice SLAs and value rules such as availability, time to respond, time to resolve, abandon rate, first-time resolution, and more. In addition, you can track your own custom metrics and business rules that are easily added using our visual business rule definition wizard. The engine is based on data stream algorithms and enables automatic filtering, joining, aggregating, correlation, and many other functions to allow measuring of any business rule. The engine also gives you the power and scalability proven to verify compliance of thousands of SLAs and rules across 10,000+ metrics and hundreds of gigabytes of data.
It is all about the data, and it is all about associating and mapping the data in a way that can drive real business observations. You have assets data, expense data, usage data, quality data, and utilization data. All of these are coming from multiple sources, locations, and formats, so how do you make sense of it all? How do you map a specific server to a specific IT service to a specific expense line to a specific services level? And, how do you do this for hundreds of thousands of assets, expenses, and usage entries? With Digital Fuel's association engine you are able to automatically scan through uploaded data and make these mappings and associations with a high degree of success, whereby saving endless hours of time and costs required for manual, error-prone efforts.
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